Staff and patients no longer need to wear a face mask when working at, or visiting the surgery. However if patients are visiting the surgery with respiratory problems, with a fever or choose to wear a face mask and request the clinician wears a face mask we ask that you then wear a mask.
If a member of staff request you to wear a mask because they are unsure about your symptoms please compile with this request. We will continue to be vigilante and if there is any change in the local rates of covid infection we will review this guidance and reserve the right to reintroduce measures to our premises.
Thank you for your ongoing consideration and support.
Skip the wait on the phone… contact us online
Instead of calling the surgery for medical, administrative or prescription issues you can contact us online – no app needed! We aim to get back to you about your query within one working day.
Please do not use this service for urgent requests or emergencies, your messages will only be read during office hours. (Monday–Friday). Please contact 111 for out of hours or 999 if it is an emergency.
Watch the video below to see for yourself how easy it is to use.
Skip the video along to 13.20 minutes for a demo.
Important information for patients currently on hospital waiting lists
The NHS has been working hard to address the backlogs built up during the COVID pandemic. As part of these plans, the NHS will be proactively contacting patients who have been waiting a long time for NHS funded treatment to remind them of their right to request to move to an alternative hospital where they may be seen quicker.
From Tuesday 31st October new digital portal called the Patient Initiated Digital Mutual Aid System (PIDMAS) will be introduced. Patients who have been waiting 40 weeks or more can use this portal to request an alternative choice of hospital.
Any patient who is eligible will receive either a SMS text message or a letter from their current hospital explaining how to request to choose a different hospital.
Please do not contact the practice regarding this process as we have no information regarding individual patients.
The hospital will contact you if you are eligible. Please do not contact them either.
Further information about alternative choice is available on hospital websites.
Latest news
Accessing our services as the COVID-19 pandemic continues – your questions answered
It is now over a year since the COVID-19 pandemic compelled us to change the way we offer healthcare services to our patients. The experience of patients and staff may be different at the moment but we remain committed to providing services which are safe, effective, caring and responsive to all patients. The last year has been extremely challenging for everyone in so many ways and, as a practice team, we have worked hard to balance our usual work of caring for patients with the whole range of illnesses and health conditions and caring for patients with covid. We thank you for your patience and understanding.
What have the team been doing during the last year?
Contrary to inaccurate reports in some media, GPs and their teams have not been sitting around doing nothing. We have dealt with more patients than ever before and in more difficult circumstances. What else has been achieved this year?
- Maintained important services such as referrals for suspected cancer, home visits for clinically vulnerable patients, and mental health reviews for people with depression and other conditions.
- Rapidly adopted new technology to support safer remote patient assessments.
- Run an expanded flu vaccine campaign last year (including weekend and evening clinics) with all over 50s being offered the jab as well as people with long term health conditions (and with our highest uptake ever).
- Undertaken pro-active health checks with our most vulnerable patients including those with learning disability, with serious mental illness, diabetes, chronic heart or lung conditions, and those who were asked to shield during the pandemic.
- Worked together with colleagues in neighbouring practices to improve the clinical care in local care homes.
- Continued to train the doctors of the future through our teaching of medical students and training of new GPs.
Read our patient newsletter outlining how you can continue to access our services:
Online services
Order repeat prescriptions online
Patient Access allows you to order repeat prescriptions, as well as book GP appointments and find local health services for you or your family via your mobile or home computer.
Sleights and Sandsend Medical Practice
is part of the Whitby, Coast and Moors Primary Care Network (PCN). PCNs have been created to help integrate primary care with secondary and community services and provide care at greater scale. In doing this we can develop the services we offer to meet the needs of our local population.
Our new website has links that take you to our main PCN website to avoid duplication of information across each of our local GP practices. The ‘your health’ menu tab will take you to information about all the services in our local area, information about managing conditions and looking after you and your family.
You can find out more about our network by clicking on the ‘our network’ tab in the main menu. To get back to our individual practice site, simply select our practice name from the ‘practice websites’ menu tab.
Introducing care navigation
Helping you get the right care, in the most appropriate place, first time.
When you next request an appointment the receptionist may ask you some brief details about the problem you are concerned about.
Please don’t be offended. You do not have to share this information if you would prefer not to. However, it may help us to direct you to the most appropriate professional to help you with your problem, whether that is one of our GPs, Advanced Clinical Practitioners, Clinical Pharmacist, Nursing Team or another professional such as:
- First Contact Physiotherapy
- Pregnancy Advisory Services
- Better Access Service
- Living Well
- North Yorkshire Horizons
Downloads
Frequently Asked Questions
How can I request a sick/fit note?
If you are off work sick for seven days or less, your employer should not ask you for a doctor’s certificate. You will need a medical certificate when you’ve been off more than seven days. The seven days include days that you don’t normally work. So when you work out how long you’ve been off sick, you should include weekends and bank holidays.
A medical certificate note must be signed by a doctor. The Fit Notes mean your GP can give you advice to help you return to work. This is because work can play an important part in helping people to recover from illness on injury. The GP can either say you are not fit for work, or can say you may be fit for work.
If you have seen a doctor at the practice regarding the problem you need a medical certificate for (or we have received a letter from the hospital about your sickness) you may not need to see the doctor again. You can complete a fit note request form at reception, which will be passed to the doctor to review. The doctor may also be able to speak to you on the telephone depending on how well they know you and why you are off work sick.
How can I register for online services
You can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and to look at allergies and adverse reactions within your medical record. You will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.
Please request a online access form from reception.
How do I register as a new patient?
If you are thinking about registering as a patient with us please check our practice area before completing the form below as we can only accept patients who reside at a residential address within the practice boundaries.
You may also apply by attending either surgery where the receptionist will check your residential address and if you are eligible to join the practice you will be given the necessary forms to complete.
How can I contact the practice
Churchfield Surgery
How can I update my name or address?
