With high levels of COVID-19 circulating in our local community, Sleights and Sandsend medical Practice has taken the decision – with the support of the NHS Humber and North Yorkshire Integrated Care Board – to reintroduce some Infection Prevention and Control measures in our premises, aimed at reducing the risk to our staff and patients, particularly those who remain vulnerable and protect the NHS.
With immediate effect, all of our staff (whether patient facing or not) are being encouraged to wear masks in our premises. We are also asking all patients to wear a face mask when visiting our premises, unless exempt.
Thank you for your ongoing consideration and support.
PATIENT MESSAGE
SURGERY TELEPHONE SYSTEM UPDATE – 1ST August 2022
The ongoing issue with our system has been identified as a problem with the BT line. This is being replaced and expected to be fully resolved by mid to end of this week. In the meantime patients are able to telephone the surgery via a back up system.
COVID-19
Skip the wait on the phone… contact us online
Instead of calling the surgery for medical, administrative or prescription issues you can contact us online – no app needed! We aim to get back to you about your query within one working day.
Please do not use this service for urgent requests or emergencies, your messages will only be read during office hours. (Monday–Friday). Please contact 111 for out of hours or 999 if it is an emergency.
Watch the video below to see for yourself how easy it is to use.
Skip the video along to 13.20 minutes for a demo.
Latest news
Online services
Order repeat prescriptions online
Patient Access allows you to order repeat prescriptions, as well as book GP appointments and find local health services for you or your family via your mobile or home computer.
Sleights and Sandsend Medical Practice
is part of the Whitby, Coast and Moors Primary Care Network (PCN). PCNs have been created to help integrate primary care with secondary and community services and provide care at greater scale. In doing this we can develop the services we offer to meet the needs of our local population.
Our new website has links that take you to our main PCN website to avoid duplication of information across each of our local GP practices. The ‘your health’ menu tab will take you to information about all the services in our local area, information about managing conditions and looking after you and your family.
You can find out more about our network by clicking on the ‘our network’ tab in the main menu. To get back to our individual practice site, simply select our practice name from the ‘practice websites’ menu tab.
Introducing care navigation
Helping you get the right care, in the most appropriate place, first time.
When you next request an appointment the receptionist may ask you some brief details about the problem you are concerned about.
Please don’t be offended. You do not have to share this information if you would prefer not to. However, it may help us to direct you to the most appropriate professional to help you with your problem, whether that is one of our GPs, Advanced Clinical Practitioners, Clinical Pharmacist, Nursing Team or another professional such as:
- First Contact Physiotherapy
- Pregnancy Advisory Services
- Better Access Service
- Living Well
- North Yorkshire Horizons