With high levels of COVID-19 circulating in our local community, Sleights and Sandsend medical Practice has taken the decision – with the support of the NHS Humber and North Yorkshire Integrated Care Board – to reintroduce some Infection Prevention and Control measures in our premises, aimed at reducing the risk to our staff and patients, particularly those who remain vulnerable and protect the NHS.
With immediate effect, all of our staff (whether patient facing or not) are being encouraged to wear masks in our premises. We are also asking all patients to wear a face mask when visiting our premises, unless exempt.
Thank you for your ongoing consideration and support.
Skip the wait on the phone… contact us online
Instead of calling the surgery for medical, administrative or prescription issues you can contact us online – no app needed! We aim to get back to you about your query within one working day.
Please do not use this service for urgent requests or emergencies, your messages will only be read during office hours. (Monday–Friday). Please contact 111 for out of hours or 999 if it is an emergency.
Watch the video below to see for yourself how easy it is to use.
Skip the video along to 13.20 minutes for a demo.
Latest news
Accessing our services as the COVID-19 pandemic continues – your questions answered
It is now over a year since the COVID-19 pandemic compelled us to change the way we offer healthcare services to our patients. The experience of patients and staff may be different at the moment but we remain committed to providing services which are safe, effective, caring and responsive to all patients. The last year has been extremely challenging for everyone in so many ways and, as a practice team, we have worked hard to balance our usual work of caring for patients with the whole range of illnesses and health conditions and caring for patients with covid. We thank you for your patience and understanding.
What have the team been doing during the last year?
Contrary to inaccurate reports in some media, GPs and their teams have not been sitting around doing nothing. We have dealt with more patients than ever before and in more difficult circumstances. What else has been achieved this year?
- Maintained important services such as referrals for suspected cancer, home visits for clinically vulnerable patients, and mental health reviews for people with depression and other conditions.
- Rapidly adopted new technology to support safer remote patient assessments.
- Run an expanded flu vaccine campaign last year (including weekend and evening clinics) with all over 50s being offered the jab as well as people with long term health conditions (and with our highest uptake ever).
- Undertaken pro-active health checks with our most vulnerable patients including those with learning disability, with serious mental illness, diabetes, chronic heart or lung conditions, and those who were asked to shield during the pandemic.
- Worked together with colleagues in neighbouring practices to improve the clinical care in local care homes.
- Continued to train the doctors of the future through our teaching of medical students and training of new GPs.
Read our patient newsletter outlining how you can continue to access our services:
Online services
Order repeat prescriptions online
Patient Access allows you to order repeat prescriptions, as well as book GP appointments and find local health services for you or your family via your mobile or home computer.
Sleights and Sandsend Medical Practice
is part of the Whitby, Coast and Moors Primary Care Network (PCN). PCNs have been created to help integrate primary care with secondary and community services and provide care at greater scale. In doing this we can develop the services we offer to meet the needs of our local population.
Our new website has links that take you to our main PCN website to avoid duplication of information across each of our local GP practices. The ‘your health’ menu tab will take you to information about all the services in our local area, information about managing conditions and looking after you and your family.
You can find out more about our network by clicking on the ‘our network’ tab in the main menu. To get back to our individual practice site, simply select our practice name from the ‘practice websites’ menu tab.
Introducing care navigation
Helping you get the right care, in the most appropriate place, first time.
When you next request an appointment the receptionist may ask you some brief details about the problem you are concerned about.
Please don’t be offended. You do not have to share this information if you would prefer not to. However, it may help us to direct you to the most appropriate professional to help you with your problem, whether that is one of our GPs, Advanced Clinical Practitioners, Clinical Pharmacist, Nursing Team or another professional such as:
- First Contact Physiotherapy
- Pregnancy Advisory Services
- Better Access Service
- Living Well
- North Yorkshire Horizons