Important information about the coronavirus (COVID-19)
We are currently suspending the booking of online appointments to support the NHS policy of reducing the spread of coronavirus. You are required to telephone the surgery for an appointment. The receptionist will take your details, the reason for the appointment and whether you have a persistent cough and/or a fever. You will then be contacted by a GP during the day to assess your requirements. Please be assured that your clinical needs will be met, we will not refuse to see patients who will require a face to face assessment.
The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.
The most common symptoms of coronavirus (COVID-19) are recent onset of a new continuous cough and/or high temperature (37.8 degrees centigrade or higher). If you have these symptoms, however mild, stay at home, do not book an appointment with your GP and do not leave your house or let visitors in for 7 days from when your symptoms started. Any other individuals in the household should also self-isolate for 14 days from that moment as well. If other members of your household develop symptoms, however mild, at any time during the 14 days, they must not leave the home for 7 days from when symptoms started.
If your symptoms worsen during home isolation use NHS 111 online at https://111.nhs.uk. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.
For the latest COVID-19 advice please visit www.nhs.uk/coronavirus
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.
A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel
- wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available
- avoid touching your eyes, nose and mouth with unwashed hands
- avoid close contact with people who are unwell.
For those over 70, have an underlying health condition or are pregnant, they are strongly advised against social contact and to significantly limit face-to-face interaction with friends and family if possible.
For those who remain well, are under 70 or do not have an underlying health condition, they are advised to limit their social contact where possible, including using less public transport, working at home and considering not going to pubs, restaurants, theatres and bars.
Latest news
Sleights and Sandsend Medical Practice is part of the Whitby, Coast and Moors Primary Care Network (PCN). PCNs have been created to help integrate primary care with secondary and community services and provide care at greater scale. In doing this we can develop the services we offer to meet the needs of our local population.
Our new website has links that take you to our main PCN website to avoid duplication of information across each of our local GP practices. The ‘your health’ menu tab will take you to information about all the services in our local area, information about managing conditions and looking after you and your family.
You can find out more about our network by clicking on the ‘our network’ tab in the main menu. To get back to our individual practice site, simply select our practice name from the ‘practice websites’ menu tab.
We welcome your feedback and comments on our new website.
Introducing care navigation
Helping you get the right care, in the most appropriate place, first time.
When you next request an appointment the receptionist may ask you some brief details about the problem you are concerned about.
Please don’t be offended. You do not have to share this information if you would prefer not to. However, it may help us to direct you to the most appropriate professional to help you with your problem, whether that is one of our GPs, Advanced Clinical Practitioners, Clinical Pharmacist, Nursing Team or another professional such as:
- First Contact Physiotherapy
- Pregnancy Advisory Services
- Better Access Service
- Living Well
- North Yorkshire Horizons