Sleights and Sandsend Medical Practice

Information, services and available support during the coronavirus (COVID-19) pandemic

Exemptions from wearing face coverings

We are aware that some patients are understandably anxious about the Government’s recent announcements around the use of face masks in various public settings. Some guidance is available to read here. (PDF)

Contacting the surgery online

You can now contact the surgery online to tell us about your non-urgent medical problem or ask an admin question. You can ask for help anytime, anywhere within the UK, and with any device. Using online consultations allows us to safely decide on the best way to help you, your child, or an adult in your care. We aim to reply to this service within one working day however this may not always be the case. This service must not be used for urgent problems or medical emergencies.

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Latest news

Help us to help you!

We are using more technology to ensure we stay in touch with our patients. This may include video consultations, text messages and emails. Please ensure your mobile number and email address are up to date with the surgery and please notify us of any changes you make to these details.

Closed for staff training from 1pm, Tuesday 4th August

Please note that due to training purposes, the surgery will be CLOSED in the afternoon of Tuesday 4th August 2020 from 1pm to 6.30pm. Out of hours cover has been organised so if you find that you require medical attention that afternoon please ring the surgery number 810466 and you will be put through to the out of hours service. If the condition is life threatening dial 999 immediately. Please note the doors will be closed. Normal services will resume on Wednesday 5th August at 8am.

Coronavirus – we’re still here for you

We’ve produced a leaflet to keep you informed of the current situation and how we are working to deliver our services.

Read leaflet (PDF)

NHS launches new online support for people with diabetes

New online tools for people living with diabetes are now available on the NHS to help people manage their condition during the coronavirus pandemic.

Three new services will allow people to manage their condition online, with a range of online videos and training available on each app for children and adults.

Recent findings show that people with diabetes face a significantly higher risk of dying with COVID-19 but better management of the condition can help improve control and lead to better outcomes.

Find out more (NHS website)

Current re-development work at Churchfield Surgery

Work has started on Churchfield Surgery main entrance, waiting room and reception area!

Once the modifications are complete there should be improved disabled access, privacy for patients and a redeveloped waiting area. Whilst work is being carried out, the capacity of the car parking area will be reduced. There will be a period when patients will be required to access the surgery from the side entrance.

If patients are of limited mobility please inform the receptionist when making an appointment as it may be that an appointment at the Sandsend Surgery would be more appropriate. We apologise for any disruption caused.

Patient champions needed for quality improvement

Sleights and Sandsend Medical Practice is committed to continuous improvement in our services. To help us achieve this, we would value the expertise and experience of our patients.

We are therefore seeking patients and carers to help us improve the quality of the services provided.

Would you be willing to work with the practice to consider areas of improvement? Free online training will be made available through the practice. If you would like further information please email HRWCCG.Sandsmp-admin@nhs.net

Sleights and Sandsend Medical Practice is part of the Whitby, Coast and Moors Primary Care Network (PCN). PCNs have been created to help integrate primary care with secondary and community services and provide care at greater scale. In doing this we can develop the services we offer to meet the needs of our local population.

Our new website has links that take you to our main PCN website to avoid duplication of information across each of our local GP practices. The ‘your health’ menu tab will take you to information about all the services in our local area, information about managing conditions and looking after you and your family.

You can find out more about our network by clicking on the ‘our network’ tab in the main menu. To get back to our individual practice site, simply select our practice name from the ‘practice websites’ menu tab.

We welcome your feedback and comments on our new website.

Introducing care navigation

Helping you get the right care, in the most appropriate place, first time.

When you next request an appointment the receptionist may ask you some brief details about the problem you are concerned about.

Please don’t be offended. You do not have to share this information if you would prefer not to. However, it may help us to direct you to the most appropriate professional to help you with your problem, whether that is one of our GPs, Advanced Clinical Practitioners, Clinical Pharmacist, Nursing Team or another professional such as:

First Contact Physiotherapy
Pregnancy Advisory Services
Better Access Service
Living Well
North Yorkshire Horizons