It is now over a year since the COVID-19 pandemic compelled us to change the way we offer healthcare services to our patients. The experience of patients and staff may be different at the moment but we remain committed to providing services which are safe, effective, caring and responsive to all patients. The last year has been extremely challenging for everyone in so many ways and, as a practice team, we have worked hard to balance our usual work of caring for patients with the whole range of illnesses and health conditions and caring for patients with covid. We thank you for your patience and understanding.

What have the team been doing during the last year?

Contrary to inaccurate reports in some media, GPs and their teams have not been sitting around doing nothing. We have dealt with more patients than ever before and in more difficult circumstances. What else has been achieved this year?

• Maintained important services such as referrals for suspected cancer, home visits for clinically vulnerable patients, and mental health reviews for people with depression and other conditions.
• Rapidly adopted new technology to support safer remote patient assessments.
• Run an expanded flu vaccine campaign last year (including weekend and evening clinics) with all over 50s being offered the jab as well as people with long term health conditions (and with our highest uptake ever).
• Undertaken pro-active health checks with our most vulnerable patients including those with learning disability, with serious mental illness, diabetes, chronic heart or lung conditions, and those who were asked to shield during the pandemic.
• Worked together with colleagues in neighbouring practices to improve the clinical care in local care homes.
• Continued to train the doctors of the future through our teaching of medical students and training of new GPs.

Read our patient newsletter outlining how you can continue to access our services: